Mass tort vendors help firms function more effectively, efficiently, and competitively. An industry that services tens of thousands (and in some cases hundreds of thousands) of clients cannot go it alone. From litigation support to document management and legal intake, our sweet sixteen vendors help law firms systematically achieve significant cost savings, streamline case management, and achieve maximum results for their clients while minimizing operational disruption. Meet MTI’s Mass Tort Madness Sweet 16 Vendor picks.
Counsel Financial provides law firm financing for every major plaintiffs’ firm practice area, including mass torts, personal injury, environmental claims, and class actions of every kind. Their extensive in-house experience in civil litigation gives them the unique ability to understand your firm’s business goals and challenges regardless of the type of cases your law firm handles.
Why they made the list: Counsel Financial’s Coronavirus (COVID-19) Resource Center has been helping law firms navigate the rapidly evolving changes to the legal system during the global pandemic.
5 Star Legal Funding
Founded in 2006 by financial industry veterans, 5 Star’s mission is to provide the best service to its attorneys, as well as offering and delivering the best product to injured clients. 5 Star’s offerings include the best posted non-compounding rates in the lending industry, capped advance payoffs and low-rate surgical funding for victims when insurance is not available. Putting client relationships first, 5 Star assures every attorney and client is cared for by a firm Partner or a personal Relationship Manager, never a telephone operator.
Why they made the list: 5 Star Legal Funding is a proud partner of various state and national associations including the New York State Trial Lawyers Association’s “Partnership for Justice,” the Florida Justice Association, and the New Jersey Association for Justice’s “Business Partners for Justice”.
Purposefully focused on business partnerships, Esquire Bank works seamlessly with their law firm clients, delivering custom solutions and technology that fuels your success through a dedicated Relationship Manager. They offer lending solutions, escrow management accounts, and cash management products such as online & mobile banking and remote check deposit.
Why they made the list: Esquire Bank donated a total of $200,000 to local Long Island charities to respond to the critical needs of the community impacted by the COVID-19 pandemic.
More than just leads, Broughton Partners separates themselves from their competitors by using finely tuned data aggregation and analysis to eliminate the guesswork in mass tort marketing. Backed by a fully staffed in-house call center operating 24/7, Broughton Partners uses TV marketing, in-house digital marketing, email marketing and data science, and machine learning to deliver qualified retainers with bundled documentation.
Why they made the list: Broughton Partners works with community leaders and local businesses to establish programs that focus on creating positive impacts and providing valuable opportunities for their fellow Georgia residents. Their Military Works program gives preferential treatment when hiring veterans and veteran spouses.
A marketing partner and trusted adviser, Scorpion is full-service marketing and technology company focused on being a great partner for businesses, professionals, and organizations across the legal, home services, healthcare, and franchise industries. You have goals for your firm, and they can help you reach them by understanding your objectives, where you are currently, and where you want to be.
Why they made the list: Scorpion gives back to the community by volunteering time, resources, and expertise to worthy causes. The Michael Hoefflin Foundation, Henry Mayo Newhall Hospital and the College of the Canyons Foundation are some of the local organizations that have benefitted from Scorpion’s generosity.
Consumer Attorney Marketing Group, An MTI Founding Member
Whether you’re looking to improve results on existing legal marketing campaigns or considering launching a new campaign, CAMG can deliver a customized strategy that will work for you. CAMG provides marketing, call handling, contract processing, medical record retrieval and phone management services to mass tort and personal injury firms throughout the country. A veteran vendor, CAMG is the gold standard in legal marketing.
Why they made the list: CAMG’s non-profit foundation, CAMG Gives Back, is committed to supporting communities both locally and around the country. Recently CAMG Gives Back partnered with the American Red Cross to host the “Sleeves up National Blood Drive” in response to blood shortages during the COVID-19 pandemic.
Epiq, An MTI Founding Member
Epiq supports 90% of the top global law firms and half of the Fortune 100 in making and implementing better data- and technology-driven legal and business decisions. Epiq’s expertise spans the full range of mass tort issues. They have handled some of the largest and most complex mass tort claims for more than 20 years, including the BP oil spill, transvaginal mesh litigation and most recently claims against Monsanto’s Roundup. Epiq’s professional staff comprises attorneys, nurse reviewers, medical billing and coding experts, and accountants.
Why they made the list: Epiq Advice provides recommendations for best practices, new technology and practical tips for the legal industry from Epiq’s own subject matter experts.
Founded by former Facebook engineers, XSocial media uses Facebook feeds to present opportunities for your firm to educate potential new clients on mass tort claims. By intertwining authentic messaging with eye-catching, relatable imagery, XSocial Media tells an engaging story, guiding clients to your firm’s landing page. They design each page specific to the client’s needs, including branding, dramatic images, and an effective questionnaire.
Why they made the list: XSocial Media is one of the fastest growing companies in the U.S. (the company had 2,400% growth in three years) and consistently ranks high in employee satisfaction, becoming certified by Great Place to Work in July 2020.
National Injury Bureau
As a specialized and tactical marketing agency, National Injury Bureau and its accomplished in-house media team help firms capitalize on the endless reach of digital marketing. Case acquisition experts, NIB places heavy emphasis on stringent regulations and ethical advertising standards. They couple this expertise with your law firm’s unique needs and specific criteria to generate strong cases with minimal fallout.
Why they made the list: National Injury Bureau’s YouTube channel features :30 and :60 second ads for some of the most popular mass tort dockets.
SmartAdvocate is a powerful, integrated case management system designed for personal injury lawyers, mass tort litigation firms, and other types of litigation law practices. Their dynamic software is cloud or server-based and designed to help you serve clients more effectively and efficiently. SmartAdvocate is loaded with features, capabilities, and reports that other legal case management systems do not have including a client portal that provides clients with instant access to their case information including documents, calendar, notes, and more.
Why they made the list: SmartAdvocate has been named Best Case and Practice Management software by the New York and New Jersey Law Journals for 5 years in a row and Digital.com named it Best Legal Case Management Software of 2021.
Alert Communications is a legal only call center that handles leads, current clients and intake for attorneys in every practice type. Open 24/7/365, they customize calls and intakes and act as an extension to all law firms, resulting in the highest client satisfaction and lowest lead loss possible. Leveraging their in-house API, they push lead data, intake scripts, and signed contracts directly into your firm’s case management systems.
Why they made the list: Alert Communications has a Gold 24/7 Call Center Certification from the Association of Teleservices International (ATSI) by demonstrating a high level of proficiency in recovery techniques, exceptional business practices, documentation of procedures and levels of redundancy necessary for 24/7 preparedness.
Case Works, An MTI Founding Member
Case Works offers a broad range of services to support your legal team, freeing up your time to focus on settling your client’s cases rather than administrative tasks. Their scope of services can be tailored to provide as much support as your law firm needs or narrowed to one or more specific tasks. For many clients, Case Works can handle the entire case development process from intake through filing the case. Their scope of services includes client intake including welcome calls, medical record retrieval, review and summary, coordination of client diagnostic services, plaintiff facts sheets and client communication.
Why they made the list: Case Works has an experienced, multi-disciplinary leadership team with experience in medicine, technology, law, finance, and operations led by founder Susan Barfield.
Mass Torts Made Perfect was founded in 2000 by the law firm of Levin Papantonio Rafferty, and currently is led by the firm’s named partners Mike Papantonio and Mark Proctor, in addition to Keith Givens with The National Trial Lawyers. The event was created with the idea of convening attorneys involved in the practice of mass tort and class action litigation to share ideas and resources. Mass Torts Made Perfect hosts bi-annual conferences in the spring and fall of each year, along with webinars throughout the year. All programs are designed for individuals working in plaintiff mass torts and class actions.
Why they made the list: When the COVID-19 pandemic shifted work online, MTMP supported the industry by hosting a whopping 34 live webinars in 2020.
National Record Retrieval
Fast, affordable, and secure, National Record Retrieval has developed their business around the customer by leveraging technology to deliver the best customer experience in medical record management. NRR uses a three touchpoint follow up approach to maximize retrieval times and charges one low price without all the hidden fees that their competitors tend to layer into their offerings. Following strict HIPPA compliance, their website uses 256 bit encryption, four times the security of online banking.
Why they made the list: National Record Retrieval provides a demo video for all clients and potential clients for free via YouTube. The helpful tutorial walks clients through the process of submitting a request for medical records.
The TASA Group
TASA delivers timesaving, targeted referrals to quality expert witnesses in all fields and all locations, for plaintiff or defense. Their experienced referral advisors work with you to pinpoint your specific expert witness criteria and connect you with expert witnesses who are available to discuss your case. There is no charge for their search and referral services unless you designate or engage an expert witness they refer. The TASA Group is North America’s Largest and Most Experienced Expert Referral ServiceTM, providing access to seasoned professionals in 10,000+ technical and medical specialties. Their unparalleled commitment to customer satisfaction ensures that attorneys and insurance professionals get the best experts and consultants for their diverse requirements.
Why they made the list: The TASA Group’s Knowledge Center contains articles, whitepapers, presentations, and archived webinars on industry-specific topics and emerging trends. This free resource provides both legal professionals and expert witnesses alike with information, insight, and perspectives.
Medchart’s industry-leading API and AI powered medical discovery helps mass tort firms simplify the entire record request process. Through medchart you can outsource client document intake via SMS, emails, and calls. By using a secure signature platform, medchart can create Hi-Tech and HIPAA requests on behalf of your clients, savings hundreds of dollars per case. Their direct health network and pharmacy connections can quickly discover client records and then each record is processed using optical character recognition (OCR) and qualified using advanced AI. For more complex cases, medchart also offers a “deep dive” option for decades of medical history on qualified clients.
Why they made the list: The U.S. leads the world in artificial intelligence but lags other countries in applying technical innovations to the field of healthcare. Medchart has been recognized for their regulatory understanding of emerging technologies like AI and emphasis on patient advocacy; encouraging citizens to take control of their own medical records.
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